Track Submit

Track Your Complaint

Enter the ticket number from your confirmation, along with the email address or mobile number you used, and we will show you exactly where it stands.

Printed on your confirmation page and in the email we sent you.

The one you used when submitting the complaint. We ask for this so your complaint stays private.

Signed in to your university account? Every complaint you have submitted is listed on your dashboard, with full history and the ability to reply.

We never reveal complaint details from a ticket number alone. This protects your complaint from being read by anyone who happens to guess or overhear a number.